
How to Clear your Cache and Cookies
Some common errors that you may see occur...
- You can't access your email
- You can't access your class connects
- You are unable to log in
- Quizzes won't load
The first step is try clearing your cache and cookies or trying a different web browser. See below on how to clear your cache and cookies
Clearing your cache and cookies from time to time is good “tech hygiene,” and it can help you troubleshoot when your device is running slowly or you're having trouble with an app.
Clear your cache and cookies! This helps with tech issues and keeping your computer up to speed
Chrome
If you use Chrome as your web browser:
Click on the menu toolbar in the bottom right corner. Select Settings. Select Privacy. Select Cookies, Site Data, and Cached Images and Files.
Microsoft Edge
If you use Microsoft Edge as your web browser:
Open the Edge browser and click Menu (the three horizontal dots) in the upper-right corner. ...
- Select Privacy, Search, and Services from the left menu.
- Under Clear browsing data, select Choose what to clear every time you close the browser.
Mozilla Firefox
If you use Mozilla Firefox as your web browser:
- Select the menu drop-down in the right upper hand corner select Preferences.
- Go to the Privacy & Security tab and click Clear Data under the Cookies and Site Data section.
- Unselect the Cookies and Site Data option then click the Clear button. Close the Preferences page.