

COUSD Student Services
Division of Equity, Access, Innovation & Community Schools
Upcoming Events!
Los Angeles County Department of Mental Health Workshops
No es necesario asistir a todos los talleres. Por favor ven a los que puedes asistir.
In-person every Wednesday from 9:00 am - 10:30 am
Covina Rotary Back to School Extravaganza!
Covina Rotary Back to School Extravaganza!! What a fantastic event full of smiles, cheer, and service. Many thanks to Covina Rotary, Covina-Valley USD, and Charter Oak USD staff for making this event possible. Kudos to the dedicated Resource Center Team, who made countless phone calls, gathered parent signatures, organized communications, and ensured students were ready to attend this event. Thank you to @jcpenney @covina.rotary @charteroakunifiedschool @covina_valley_usd and all support staff who made this event possible.
Mental Health Information
COUSD Community of Schools
A community school strategy transforms a school into a place where educators, local community members, families, and students work together to strengthen student learning and healthy development conditions.
As partners, we organize in and out of school resources, supports, and opportunities so students, staff, and families thrive.
The Charter Oak Promise
Welcome to COUSD Student Services, Community of Schools, Division of Equity, Access, Outreach & Innovation, and Mental/Physical Health & Behavioral Intervention Support Services
Under the direction of the Educational Services Department, the COUSD Community of Schools, Division of Equity, Access, Outreach & Innovation, and Mental/Physical Health & Behavioral Intervention Support Services works within the Charter Oak Promise, a multi-tiered system of support that addresses the needs of the whole child and the Extended Day Enrichment Program (Expanded Learning Opportunities Program/ELOP).
Who is the Charter Oak Unified School District (COUSD) Community of Schools, Division of Equity, Access, Outreach & Innovation, and Mental/Physical Health & Behavioral Intervention Support Services?
Maria Thompson, M. Ed., Director of Student Services, Equity, Access, Outreach, and Innovation mthompson@cousd.net
Donna Maeda-Reyes, Student Services Technician, dmaedareyes@cousd.net
Student & Family Resource Center
Jennifer Helguera, COUSD Community Liasion, jhelguera@cousd.net
Roxana Figueroa, ROMS English Language Development Assistant and Liaison, rfigueroa@cousd.net
School-Based Mental Health Therapy
Christine Renouf, LCSW, Mental Health Program Specialist, crenouf@cousd.netMasters in Social Work (MSW) and Bachelor in Social Work (BSW) Interns
Nathan Swaringen, LCSW, Mental Health Program Specialist Special Education, nswaringen@cousd.net
Extended Learning Opportunity Program (ELOP)
Michelle Lee, Director of Extended Learning Opportunity Programs, mlee@cousd.net
Vivian Lam, Child Development and Enrichment Programs Coordinator, vlam@cousd.net
Margie Dowens, Child Development and Enrichment Programs Office Manager, mdowens@cousd.net
Student Health
Camille Virata, BSN, RN, District School Nurse, cvirata@cousd.net
Candy Cazares, RN, Special Education School Nurse, ccazares@cousd.net
Agnes Martinez, LVN, District LVN, eamartinez@cousd.net
Araceli Galvan, Health Services Assistant, agalvan@cousd.net
Jaso Mae Mendia, Substitute Registered Nurse, jmendia@cousd.net
COUSD Board Certified Behavior Analyst (BCBA)
Ashely Prophet, M.A., BCBA, District Board Certified Behavior Analyst, aprophet@cousd.net
Behavior Intervention Assistants (BIA)
Elementary School Counselors
Jennifer Kuramoto, PPS, Elementary Counselor, jkuramoto@cousd.net
Badillo ES
Counseling Intern (PPS) Supervisor
Greg Solis, PPS, Elementary Counselor, gsolis@cousd.net
Cedargrove ES
Counseling Intern (PPS) Supervisor
Jessica Acedo, PPS, Elementary Counselor, jacedo@cousd.net
Willow ES
Snita Ashford, PPS, Elementary Counselor, sashford@cousd.net
Glen Oak ES
Chrystine Morelos, PPS, Elementary Counselor, cmorelos@cousd.net
Washington ES
Middle School Counselors
Gustavo Limon, PPS, Middle School School Guidance Counselor, glimon@cousd.net
Royal Oak MS
Ken Bauer, PPS, Middle School School Guidance Counselor, kbauer@cousd.net
Royal Oak MS
High School Counselors
Amanda Audet, PPS, High School Guidance Counselor, aaudet@cousd.net
Jesus Ceja, PPS, High School Guidance Counselor, jceja@cousd.net
Charter Oak HS
Brenda Hernandez, PPS, High School Guidance Counselor, bhernandez@cousd.net
Charter Oak HS
Adriana Ibanez, PPS, High School Guidance Counselor, aibanez@cousd.net
Charter Oak HS
Vanessa Vazquez, High School College & Career Advisor, vvazquez@cousd.net
Charter Oak HS
Sunflower Learning Center (Arrow HS/Bridges/Oak Knoll Virtual Academy)
Marie Ramirez, PPS, High School Guidance Counselor, mmramirez@cousd.net
Sunflower Learning Center
What is the COUSD Community of Schools, Division of Equity, Access, Outreach & Innovation, and Mental/Physical Health & Behavioral Intervention Support Services?
Our division facilitates and provides school-based counseling, mental health and behavioral intervention support, wrap-around services, and case management for students needing support. We also oversee the Charter Oak Promise, a multi-tiered support system that addresses the whole child's needs, and the Extended Day Enrichment Program (Expanded Learning Opportunities Program/ELOP), which extends no-cost afterschool care for qualifying students.
Examples of services are:
- Behavior intervention referrals
- Counseling referrals
- Student health and wellness
- Mental health/therapy referrals
- Student & Family Resource Center
- Family outreach and workshops
- Coordinating services and resources with state, city, and county entities and community groups
- Foster/Homeless Liaison
- The Charter Oak Promise professional development and support
- Extended Day Enrichment Program (Expanded Learning Opportunities Program/ELOP) registration support for families
- K-12 counseling support
- Assisting families with questions and concerns
Please reach out to us if you come across a family needing assistance.
COUSD Community Resource Guide
Extended Day Enrichment Program (EDEP)/Expanded Learning Opportunities Program (ELOP)
Preparation is underway for the 2023-2024 school year before and after school Extended Day Enrichment Program (EDEP). EDEP has partnered with the Student and Family Resource Center to support families in signing up for childcare services. EDEP will host Pre-Registration at the Student and Family Resource Center Royal Oak Middle School location from June 26 to June 30, followed by Open Enrollment from July 5 to July 12. A big thank you to the Resource Center team for their continued support and for all the great work they do for our program and community!
Free Online Tutoring Now Available to Californians
California Gov. Gavin Newsom has announced that every Californian can now access free online tutoring available 24/7 through a new initiative offering homework help in every K-12 subject and skill-building resources for adult learners. Newsom also announced $254m in grants to public libraries in 172 cities across 34 counties to renovate and improve facilities across the state. This is the first round of the California State Library’s $439m Building Forward Library Improvement Grant Program – the largest investment in public library infrastructure in the state's history. Real-time homework assistance can now be accessed 24/7 here and on the websites of any of the 1,130 local public libraries around the state – click on the “HelpNow” link to reach a one-on-one tutor. The pilot program led by the State Library offers assistance in Math, Language Arts, and other core K-12 subjects in English, Spanish, Mandarin, Cantonese, Vietnamese, and Tagalog. There’s no age limit to who can use the service. Adult learners can also access writing assistance, citizenship resources and other tools.
COUSD Student and Family Resource Center
Jennifer Helguera, Community Liaison
The COUSD Student and Family Resource Center is located on the Royal Oak Campus at
303 S. Glendora Ave. Covina, CA 91724
(626) 967-6354 x50232
Hours: Monday - Friday 8:00 am - 3:30 pm Closed 12:30 pm - 1:30 pm
- The Center is open and available to assist students and families
- Please use the referral QR or link to refer students and families
- Center staff will reach out to referred students and families to assess their needs
Please send a referral and call ahead at 626-967-6354 ext. 50232 before sending students or families to ensure staff is available to assist them.
- Homelessness/housing insecurities
- Financial or transportation challenges
- Experiencing Foster placement
- Financial & transportation challenges
- Emergency food, clothing & school supplies, and referrals to charities or agencies
Link for the COUSD Student and Family Resource Center referral:
Elementary Counselors and Pupil Personnel Services (PPS) Counseling Intern Program
Greg Solis, PPS gsolis@cousd.net
- Cedargrove Elementary School
Jennifer Kuramoto, PPS jkuramoto@cousd.net
- Badillo Elementary School
Jessica Acedo, PPS, jacedo@cousd.net
- Willow ES
Snita Ashford, PPS, sashford@cousd.net
- Glen Oak ES
Chrystine Morelos, PPS, cmorelos@cousd.net
- Washington ES
Pupil Personnel Services (PPS) Interns
Preventative (Tier 1)
Sadness, grief, loneliness
Trouble making friends, bullying issues, inappropriate social interactions
Short-term check-ins or academic guidance
All referrals and requests for assistance must go through the COUSD Mental Health Program Specialist or the COUSD Elementary Counselors. Please do not refer students directly to the PPS/MSW/BSW interns.We ask that School-Based Counseling referrals are submitted only by school site personnel to ensure proper vetting at the school site.
Board Certified Behavior Analyst (BCBA) and Behavior Intervention Assistants (BIA)
Ashely Prophet, M.A., BCBA, aprophet@cousd.net
The COUSD Board Certified Behavior Analysts (BCBA) onboard and train Behavior Intervention Assistants (BIA) who provide students with behavioral support and interventions. Referrals are generated by school site personnel. The Board Certified Behavior Analyst vets the referrals for school-based intervention appropriateness or refers to outside professionals.
Board Certified Behavior Analysts (BCBA) and Behavior Intervention Assistants (BIA)
Referrals for:
- Disruptive Vocal Behaviors (shouting, crying, cursing, etc.)
- Disruptive Physical Behaviors (throwing, hitting, eloping, biting, etc.)
- Classroom Management Accommodations
We ask that BCBA referrals are submitted only by school site personnel to ensure proper vetting at the school site.
Masters in Social Work (MSW) and Bachelors in Social Work (BSW) Intern Program
What is the difference between Masters in Social Worker (MSW) and School Counseling/PPS interns?
The MSW/BSW intern program differs from the School Counseling (PPS) intern program. PPS/Counseling interns provide Tier I short-term academic and counseling services and check-ins.
MSW/BSW interns provide Tier I and Tier II long-term (6-8 week) mental health therapy, wrap-around service referrals, and case management.
How to make a therapy referral:
- Ensure the school site administrator, counselor, and school psychologist have been informed of the student's needs.
- An SST is recommended before referral to give a holistic picture of the student and his/her needs.
- Check if an IEP already addresses mental health needs or if an IEP needs to be held to add mental health support. The MSW program focuses on general education students who need school-based mental health support.
- Only site administrators, counselors, and school psychologists can access the therapy referral form.
- The COUSD Mental Health Program Specialist will review the referrals and contact parents for information and consent.
- An intern will be assigned to the case.
- The COUSD Mental Health Program Specialist will communicate the case status with the administration, counselors, and/or psychologists.
- All referrals and requests for assistance must go through the COUSD Mental Health Program Specialist. Please do not refer students directly to the MSW/BSW interns.
- We ask that School-Based Mental Health Therapy referrals are submitted only by school psychologists, counselors, or administrators to ensure proper vetting at the school site.
- We are located on the Adult Education campus in Room C4.
- Please email Christine Renouf at crenouf@cousd.net or call at 626-938-0280 x98226
Care Solace
Charter Oak Unified School District is partnering with Care Solace, an online research tool that assists individuals in finding local counseling-related services to promote mental health and ensure the well-being of the District community. Care Solace services are available at no cost to COUSD students, families, and staff.
To use the program, individuals answer 10 questions and are directed to an extensive list of referrals for care providers. A search algorithm matches individuals with mental health care resources within seconds.
Mental Health Supports
If there is an immediate crisis, call 911. If your child needs an emergency mental health evaluation, you can call the LAC DMH Psychiatric Mobile Response Team 1-800-854-7771 or take your child to the local emergency room. Covina Police Dispatch is 626-384-5808. Glendora Police Dispatch is (626) 914-8250. San Dimas Sheriff Dispatch is (909) 450-2700.
If you are feeling very anxious or are struggling emotionally, contact a mental health professional, maybe via telehealth. You can dial 988 to connect with the National Suicide Prevention Lifeline (the complete number is: 1-800-273-TALK) or one of our local mental health agencies listed on this page. All these hotlines and referral agencies are open to take your call.
CA Peer-Run Warm Line (1-855-845-7415)Non-Judgmental Emotional Peer Support
As the CA Peer Run Warm Line is staffed 24/7 by trained Peers with specialized training in supporting mental health challenges, we are already seeing a number of callers with concerns surrounding the virus and associated news reports.
The California Peer-Run Warm Line expanded its services state-wide in October of 2019. We are a toll-free service and operate 24/7 and can be reached at:
Toll-Free Number: 1-855-845-7415Web Chat: https://www.mentalhealthsf.org/peer-run-warmline/
Please remember physical distancing doesn’t mean social isolation. It’s more important than ever, right now, to stay connected to family, friends, co-workers, classmates and others through phone calls and online. We can be there for each other and provide mutual support without coming into physical contact. Engaging in activities that are meaningful to you, personally, can also help.
Please contact 211 for assistance with basic needs and other resources at https://211la.org/search-resources
Community Partnerships
McKinney-Vento Students Best Practices
- Reach out to your McKinney-Vento students and families to ensure they know who you are, your contact information, and how you can assist them.
- Helpful suggestions:
- Use the personal touch:
- Home visits
- A phone call or text
- Zoom
- Snail mail
- Check on their education status:
- Do they know when the school year starts? Have they registered?
- Are there any issues around the School of Origin (SOO)? Do they want to return to a prior school?
- How will they be attending in the fall? In-person or virtually?
- If virtual, do you know what their connectivity status? Do they have working devices?
- Are they fully enrolled in classes and all eligible meal programs
- On track for graduation?
- IEP support needed?
- 504 updated?
- Transportation Plan?
- Know when their birthday is and acknowledge it in a small way!
- Are they connected with local resources in your area?
Contact us!
Maria Thompson, M. Ed. - Director, Student Services, Equity, Access, and Innovation, mthompson@cousd.net
Christine Renouf, LCSW - Mental Health Program Specialist, MSW Intern Supervisor, crenouf@cousd.net
Donna Maeda-Reyes, Student Services Technician, dmaedareyes@cousd.net, 626-938-0280 x98225
Website: www.cousd.net
Location: 1115 East Puente Street, Covina, CA 91724, USA
Phone: 626-938-0280
Facebook: https://www.facebook.com/COUSDStudentServices
Twitter: @COUSDServices