BCMS Chromebook & Technology Info.

Last Updated on October 13, 2022

Guidelines for FCPS Issued Chromebooks

The student who is assigned the device is responsible for the device, case, and charger.
All FCPS issued Chromebooks are to remain in their cases at all times to help protect them.
Students are not to share Chromebooks or chargers with one another.
FCPS issued Chromebooks are intended for use on school based assignments. Personal use for video and music streaming are prohibited.

Helpful Tech Tip #1 - Hard Reset

This handy little trick often corrects issues with a Chromebook. It is especially helpful if you find that your device will not power on after being plugged in for more than an hour.

Simply hold down the refresh key and tapping the power key. Give it about 30 seconds and release the refresh key once the screen comes on.

If you give it a try and the issue persists please fill out the BCMS Chromebook & Technology Help Request Form linked below.

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Helpful Tech Tip #2 - Clearing the Cache

Many staff and students have been reporting the "Bad Request" error and "HTTP Error 400."

To remedy this situation students should clear their cache, sign out of their chromebook, remove the user profile and log back in.

How to Clear Cache / Cookies / History on Chromebooks

Tap the three dots in the top-right corner of the screen, hover over “More Tools” and then select “Clear browsing data”
Check the boxes next to Browsing History, Cookies, and Cached Images and Files. Select "All Time"
Click Clear Data.
Sign out of the chromebook
Remove the user profile (click on the down arrow next to your name)
Log Back in
Use the FCPS bookmarks to navigate to Schoology

Here are the instructions with screenshots:

https://docs.google.com/document/d/12CfJpDBSRV2Rg7UECT6fDGCPr0_u0nCEBe8-L7qV4Rs/edit?usp=sharing

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Helpful Tech Tip #3 - Chrome Reset

If clearing the cache does not work, this handy little trick often corrects additional issues with Google Chrome including the "Bad Request" error and "HTTP Error 400 The size of the request headers is too long."

Close all tabs of Chrome, then re-open Chrome with one "New Tab"
In the Chrome address bar, enter and go to: chrome://settings/reset
In the middle of the screen, click Restore settings to their original defaults
Click Reset settings

BCMS Chromebook & Technology Help Request Form

If a BCMS student is in need of Chromebook or Schoology support please complete the form linked below. The request will be reviewed by the User Support Specialist (USS) and Media Specialist. The student will be called to the Media Center during school hours to receive assistance with their issue.

https://docs.google.com/forms/d/e/1FAIpQLSfb1_K0Ff88S8go7hT1gMcI74SzbpnFtsPB7u5qoVVq9c0Tsg/viewform?usp=sf_link