Chromebook Distribution: We are down to about 20 students that either need a device or need to turn in an old one. Please note that if a student already has a Chromebook checked out, they cannot get another one until that one is returned or a lost affidavit form has been returned and signed by a parent. If a student does not currently have a Chromebook checked out, they may be sent to the library with a pass to check one out.
Chromebook Carts: These are ONLY used for testing and are checked out through Ms. Rabat.
Chromebook Troubleshooting
Device won't connect to Domode wireless or is asking for a password.
Powerwash the device. Press Ctr+Alt+Shift+R. Go through the prompts. Connect to the Guest wifi when it asks to connect. Once the process is complete, it should automatically connect to Domode. This also works with some keyboard and touchpad issues.
Device won't power on
Press and hold the refresh key and power button for about 10 seconds. Release and then hit the power button.
Device is locked
Send the student with their device to the library with a pass.
App is missing
Any apps associated with a class such as a textbook are tied to the student's schedule. If a student has a schedule change, it can take 48-72 hours before it will appear within ClassLink. If needed, you can enter a support ticket within class link in the SAISD Support folder and open the "SAISD ClassLink Support Portal".
Student doesn't know their login
Look them up in the student account manager or Frontline. Passwords are almost always their first initial as a capital letter, then last initial lower case, followed by their ID number. (e.g. Zm123456) You can reset passwords as needed and it will show you the password once the process is complete.
