Our New Student Support Site Lets Students and Families Self-Serve
We are proud to announce the BETA release of our brand-new Student Support Site, studenthelp.strongmind.com – a dedicated platform designed to empower students and families by providing easy and convenient self-service options for all your student support needs. The Student Help site is a separate resource in addition to the StrongMind Support Site, which is designed to support teachers and administrators. We understand that navigating a new curriculum can sometimes be overwhelming for students, and we're committed to simplifying this process.
Our Student Support Site is a centralized hub for all things related to the student experience. The site includes answers to questions about navigating the Learning Management System (e.g. Canvas, Schoology, and Buzz) or how to navigate different StrongMind activities. Our student site offers comprehensive, user-friendly resources to guide students and families every step of the way.
Key Features:
- Comprehensive Information: Access a wealth of information based on your access (Managed school or District school), all in one place.
- Video Library: Access our ever growing collection of student and family videos. (See an example below)
- Frequently Asked Questions (FAQs): Browse through a curated list of FAQs to find quick answers to common queries, saving you time and effort.
Don't see what you are looking for yet? Submit your article ideas to your Customer Success Manager, or to training@strongmind.com to help us build out the best student and family site possible.
Our Support collection now includes:
StrongMind Support for Teachers and School Administrators
StrongMind Student Help for Students and Caregivers
Customer Satisfaction Survey coming soon... Your Opinion Matters!
At StrongMind, we strive to continually improve our products and services to enhance your experience. Your feedback is invaluable in achieving this goal! In the coming days, we will be launching our annual Customer Satisfaction Survey which is designed to capture your insights and opinions.
Stay tuned for an invitation to participate in this important survey. Your honest feedback will help us better understand customer needs and preferences, enabling us to design and build a product that best meets your needs and provides you with an even higher level of service.
Thank you for being a part of our journey. We greatly appreciate your time and thoughtful input.
