Email Reports
If you sent your newsletter using our Mailing List feature or you manually entered email addresses into Smore, then you can track the status of these emails through the Email Report feature. This feature collects the following data:
1. If your email was delivered successfully
2. Who opened your email and clicked on a link within the newsletter
3. If a recipient decided to unsubscribe
Check out the guide below on how to access your Email Report.
1. Send your newsletter through email
Once you have completed your newsletter and clicked, "Done Editing," the Smore Promoter will appear on the right side of the Editor. Click "Share with Email" and follow the steps to send a mass email.
For more detailed information on sending out emails through Smore, click on the button provided below:
2. Click "Show Analytics" in the Editor
To access the Email Report and your Analytics, click on the blue "Show Analytics" button on the right side of the Editor.
A typical Email Report will look like this:
Sent: The total number of emails you sent your newsletter to.
Delivered: The number of emails that were successfully delivered.
Opened: The number of recipients who opened the emailed newsletter.
Clicked: The number of users who have clicked on your newsletter viewing your newsletter from the Smore browser.
Interacted: The number of times a recipient clicked on an outgoing link in the newsletter.
Didn't open: The number of recipients who have not opened the emailed newsletter.
Failed: The number of newsletters that failed to be delivered. Please reach out to Smore support at support@smore.com for investigation as to why this happened.
"Export to Excel"
At the top right of the Email Report window, you will have the option to click on the gray "Export to Excel" button if you would like to track your analytics outside of the Smore Editor.
Need more help? Reach out to support@smore.com!